Terms & Conditions

Terms & Conditions

General:

Users of this website should be aged over 18 years of age. This includes to register an account and place an order. It is the buyer's responsibility to ensure that the correct delivery information is provided and that your package can be received at your address. Should it occur that delivery be impossible and that the package is returned to us, the buyer will be subject to shipping fees for resending of goods.

The information provided on this website is for guidance and information only and should not take the place of a diagnosis by your general practitioner or local pharmacist. For all medicines, vitamins, supplements and other healthcare products sold on www.discountmedicines.ie it is important that you read the accompanying information and directions before use.

Sale of Medicines:

There are strict guidelines in place with regard to internet supply of medicines. When completing a transaction, the purchaser confirms that they are over 18 years of age, that the purchaser is aware that the medicine should be used in accordance with the recommendations for use contained in the product packaging, and that the total quantity of the product to be supplied in the transaction is a quantity that is reasonably required for the purchaser’s own treatment. The guidelines require that each transaction is personally reviewed by a pharmacist and they personally supervise and authorise the supply. We are unable to ship medicines outside the Republic of Ireland.

Your use of any information or materials on this website is entirely at your own risk for which we shall not be liable.  It shall be your requirement to ensure that any products, services or information available through this website meet your specific requirements. Un-authorized use of this website may give rise to a claim for damages and/or be a criminal offence.

Medical Information:

The information provided on this website is for guidance and information only and should not take the place of a diagnosis by your general practitioner or local pharmacist.

For all medicines, vitamins, supplements and other healthcare products sold on www.discountmedicines.ie  it is important that you read the accompanying information and directions before use. If you are in doubt about how to take or use any of these products, please get in touch with us using the contact us page and one of our trained staff will be in touch with you.

Record Keeping:

A record of each transaction for will be retained for two years from the date of purchase.

Transaction details include:

  • The date of the transaction,
  • The name and quantity of the product obtained, and
  • The name and address of the person to which the medication was supplier

Product Pricing:

While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Returns:

We want you to be happy with your products purchased from discount medicines. If your order arrives with an item that is broken or damaged or if you receive the wrong product, please email us at customerservice@discountmedicines.ie within 14 days of delivery to arrange the return of item. We will happily replace the product or issue a full refund.

Please note, it can take up to 14 days for any refund to reach your account. In such instances, we will pay the cost of returning the products. Refunds will be processed using the original purchase payment method used.

If you change your mind after receiving your product and decide you later want to return it, please email us at customerservice@discountmedicines.ie within 14 days of receiving your order. We will happily offer and exchange or refund for the products if they are in the same condition and packaging that the products were received in. In such instances, the buyer must pay return costs.

Discount medicines cannot accept certain products that have been opened and used. We cannot accept the opened and used products for return due to hygiene reasons. Please inquire for more details.

Contact Us:

To contact us, please email customerservice@discountmedicines.ie

Thank you for visiting our site.

If you are unhappy with the products or services you have received from us please email us at customerservice@discountmedicines.ie